Terms & Conditions

Last Updated: June 2026

Welcome to Sharda Hospital. These Terms & Conditions govern the use of our website, facilities, healthcare services, and related communications. By accessing our website or utilizing our services, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website and services.

1. Introduction

Sharda Hospital is a healthcare institution dedicated to providing medical consultation, diagnosis, treatment, emergency care, surgical services, and related healthcare facilities.

These Terms & Conditions apply to:

Website visitors
Patients
Patient attendants
Caregivers
Service users
Individuals making inquiries or appointments

2. Medical Disclaimer

Information available on this website is intended for general informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Users should:

Consult qualified healthcare professionals for medical concerns.
Seek immediate emergency care when required.
Not delay treatment based on information obtained from the website.

Sharda Hospital shall not be responsible for any decisions made solely on the basis of website content.

3. Appointments and Consultations

Appointment requests submitted through the website or other communication channels are subject to confirmation by the hospital.

Appointment schedules may be modified due to:

Doctor availability
Medical emergencies
Hospital operational requirements
Public holidays
Unforeseen circumstances

The hospital reserves the right to reschedule or cancel appointments when necessary.

4. Emergency Services

Sharda Hospital strives to provide emergency medical services on a 24×7 basis.

However, availability of specific doctors, beds, ICU facilities, equipment, or treatment options may vary depending on:

Patient volume
Medical emergencies
Operational limitations
Resource availability

Emergency treatment decisions shall be made by qualified medical professionals based on clinical assessment.

5. Patient Responsibilities

Patients and attendants are expected to:

Provide accurate personal and medical information.
Follow medical advice and treatment plans.
Respect hospital staff, doctors, and other patients.
Comply with hospital rules and safety guidelines.
Inform healthcare providers of allergies, medications, and medical history.

Failure to provide accurate information may affect diagnosis and treatment outcomes.

6. Medical Records

Medical records maintained by Sharda Hospital remain confidential and are handled according to applicable healthcare regulations and privacy standards.

Patients may request access to their records in accordance with applicable laws and hospital policies.

The hospital reserves the right to maintain and archive medical records as required by law and operational requirements.

7. Payments and Charges

Patients are responsible for payment of applicable consultation fees, treatment charges, diagnostic services, medications, room charges, and other healthcare-related expenses.

Charges may vary depending on:

Medical condition
Treatment requirements
Specialist consultations
Surgical procedures
Hospital stay duration

All fees are subject to revision without prior notice.

8. Insurance and Government Healthcare Schemes

Where applicable, Sharda Hospital may assist patients utilizing health insurance plans or government healthcare schemes such as Ayushman Bharat.

Approval, coverage, reimbursement, and claim processing remain subject to the terms and conditions of the respective insurance provider or government authority.

The hospital does not guarantee approval of claims or reimbursement requests.

9. Website Usage

Users agree to use the website only for lawful purposes.

Users shall not:

Attempt unauthorized access to hospital systems.
Introduce malicious software or harmful code.
Misuse website forms or communication channels.
Interfere with website operations.
Engage in fraudulent or unlawful activities.

Violation of these terms may result in restriction of access and legal action where applicable.

10. Intellectual Property

All content on the Sharda Hospital website, including but not limited to:

Text
Graphics
Logos
Images
Design Elements
Website Content

is the property of Sharda Hospital or its licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution is prohibited without prior written permission.

11. Limitation of Liability

While Sharda Hospital makes reasonable efforts to maintain accurate information and quality healthcare services, we do not guarantee that the website will always be error-free, uninterrupted, or free from technical issues.

To the maximum extent permitted by law, Sharda Hospital shall not be liable for:

Indirect damages
Consequential losses
Website interruptions
Technical failures
Delays caused by circumstances beyond reasonable control

This limitation does not affect rights available under applicable healthcare laws.

12. Third-Party Links

The website may contain links to external websites for informational purposes.

Sharda Hospital does not control or endorse third-party websites and is not responsible for their content, privacy practices, or services.

Users access external websites at their own discretion.

13. Changes to Services

The hospital reserves the right to modify, suspend, discontinue, or update any service, department, facility, website feature, or content without prior notice.

Such changes may be made to improve operations, patient care, or compliance requirements.

14. Privacy

Use of our website and services is also governed by our Privacy Policy.

Users are encouraged to review the Privacy Policy to understand how personal information is collected, used, and protected.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of hospital services or the website shall be subject to the jurisdiction of the competent courts in Gwalior, Madhya Pradesh.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Sharda Hospital
Near Vasudev Nursery, Shaheed Gate, Ghospura, Murar, Gwalior, Madhya Pradesh, India

Phone: +91 8889280975
Phone: +91 7400501414
Email: shardahospitalgwalior26@gmail.com

Acceptance of Terms

By accessing the Sharda Hospital website or utilizing any hospital service, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website and services.