Privacy Policy
Last Updated: June 2026
Welcome to Sharda Hospital. We are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or utilize our healthcare services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect various types of information to provide healthcare services and improve your experience.
Personal Information
Personal information may include:
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Full Name
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Contact Number
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Email Address
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Residential Address
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Date of Birth
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Gender
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Emergency Contact Information
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Appointment Details
Medical Information
When receiving healthcare services, we may collect:
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Medical History
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Diagnostic Reports
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Laboratory Results
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Prescription Information
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Treatment Records
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Insurance or Government Healthcare Scheme Information
Website Information
When you visit our website, certain information may be collected automatically, including:
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IP Address
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Browser Type
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Device Information
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Pages Visited
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Website Usage Statistics
2. How We Use Your Information
Sharda Hospital uses collected information for legitimate healthcare and operational purposes, including:
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Providing medical consultation and treatment
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Scheduling appointments
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Maintaining patient records
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Improving healthcare services
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Responding to inquiries and requests
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Managing emergency services
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Communicating important healthcare information
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Complying with legal and regulatory requirements
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Enhancing website functionality and user experience
3. Protection of Medical Information
We understand the sensitive nature of healthcare information and take appropriate measures to protect patient confidentiality.
Access to medical records is restricted to authorized healthcare professionals and staff members who require the information to provide healthcare services or perform administrative duties.
We implement reasonable administrative, technical, and physical safeguards to protect patient information from unauthorized access, disclosure, alteration, or destruction.
4. Information Sharing and Disclosure
Sharda Hospital does not sell, rent, or trade personal information to third parties.
Information may be shared only in the following circumstances:
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With healthcare professionals involved in patient care
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With laboratories or diagnostic centers as required for treatment
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With insurance providers or government healthcare schemes when applicable
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To comply with legal obligations or court orders
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To protect patient safety, public health, or hospital operations
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With patient consent where required
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience and understand website performance.
Cookies may help us:
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Remember user preferences
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Analyze website traffic
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Improve website functionality
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Enhance website security
Users may disable cookies through their browser settings; however, some website features may not function properly.
6. Data Retention
Patient and administrative records may be retained for the period required by applicable laws, medical regulations, operational requirements, and healthcare best practices.
Once information is no longer required, reasonable efforts will be made to securely dispose of or anonymize the data.
7. Third-Party Services
Our website may contain links to external websites or services. Sharda Hospital is not responsible for the privacy practices, content, or security measures of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
8. Data Security
We take reasonable measures to protect information against:
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Unauthorized access
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Data loss
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Misuse
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Alteration
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Disclosure
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Cybersecurity threats
While we strive to maintain secure systems, no method of electronic transmission or storage can guarantee absolute security.
9. Patient Rights
Patients may have the right to:
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Request access to their personal information
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Request correction of inaccurate information
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Seek clarification regarding data usage
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Withdraw consent where legally permissible
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Raise concerns regarding privacy practices
Requests may be subject to applicable legal, medical, and regulatory requirements.
10. Children's Privacy
Healthcare services for minors are provided under the supervision and consent of parents, guardians, or authorized representatives where required by law.
Information relating to children is handled with additional care and confidentiality.
11. Changes to This Privacy Policy
Sharda Hospital reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, healthcare practices, technology, or operational needs.
Updated versions will be posted on this page with a revised effective date.
12. Contact Information
If you have questions regarding this Privacy Policy or the handling of your information, please contact:
Sharda Hospital
Near Vasudev Nursery, Shaheed Gate, Ghospura, Murar, Gwalior, Madhya Pradesh, India
Phone: +91 8889280975
Phone: +91 7400501414
Email: shardahospitalgwalior26@gmail.com
Consent
By using the Sharda Hospital website or utilizing our healthcare services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and the collection and use of information as described herein.